Liam Farrow
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Recent activity by Liam Farrow-
How does your standard shipping service work?
Our standard shipping to US addresses is free for orders of 2 bags or more and costs $6.00 for orders under this value.
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How to purchase a Bluestone Lane gift voucher
You can purchase digital gift cards and easily send them to friends and family in-app. Simply click the 'Gift' icon on the bottom app dashboard and fill out the appropriate information.
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Which payment methods can I use to pay for my order?
You can pay for your orders online bluestonelane.com using Apple Pay, Chrome Pay, VISA, Mastercard and American Express.For store food orders and our loyalty app we accept all major credit cards fr...
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How do I check the balance of my gift card?
If you have a physical gift card for use in-store you can check the value or balance left on the card by visiting this link and entering the card information.
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I’ve forgotten my password, how do I reset it?
**These instructions apply to our new app which can be downloaded here.** If you’ve forgotten your password, simply tap 'Sign In' on the home screen and then tap 'Forgot Password' on the next scre...
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Return policy
As always, we want you to be satisfied with your purchase so we have a 30 day return policy. If you are unsatisfied with any purchase you have made from the site for any reason, please reach out to...
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Delivery driver can't find my address
**Download our new app here for an improved ordering experience.** Please check the delivery address you have used does not have any commas in the street, building or apartment. If you are having ...
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I need to cancel or change my Bluestone Lane order. Is this possible?
Unfortunately, we can only cancel orders scheduled for the future. If your order is incorrect and ordered for ASAP please reach out to our customer service team at support@bluestone-lane.zendesk.com.
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How long will my order take to be sent out?
Our team ships orders Monday – Friday. Any orders placed by 2PM ET should ship that day. If the orders are received after 2PM ET they will most likely be sent out the next business day, but we alwa...
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I can’t apply LevelUp credit to my web order. What should I do?
Once you reach the checkout page and are signed in with your LevelUp account simply select the “Bluestone Lane LevelUp” payment option and then “Apply” the available reward you have. See the below ...