I need to cancel or change my Bluestone Lane order. Is this possible? Liam Farrow July 16, 2021 19:36 Updated Unfortunately, we can only cancel orders scheduled for the future. If your order is incorrect and ordered for ASAP please reach out to our customer service team at firstname.lastname@example.org. Related articles I can’t apply LevelUp credit to my web order. What should I do? Return policy The item I’ve received is incorrect, what should I do? What should I do if I receive a faulty item in my order? I can’t track my order. Is it on the way to me?